Contact Us

Effective date: September 8, 2026

The puracy support team can assist with product information, orders, payment, shipping, tracking, cancellations, returns, exchanges, refunds, and privacy requests.

Customer Support Hours

Monday to Friday, 9:00 AM–5:00 PM Pacific Time (America/Los_Angeles), excluding U.S. public holidays. Messages received outside these hours are reviewed on the next business day.

How to Reach Us

Email: kaloluk643@gmail.com
Telephone: 605-932-6358
Physical address: 4917 Dogwood St, Garfield, Arkansas, 72732, United States

Order, Return, and Privacy Messages

Include the order number when asking about a purchase. Contact us before sending a return so we can approve the request and issue a free prepaid label. For a privacy opt-out, use “Do Not Sell or Share My Personal Information” as the email subject or state that request by phone or mail.